FAXtopia email fax service

Web based fax services are usually trouble free. Basically, they run on leased phone lines from the major carriers and work on all local exchanges. Once your account is set up it will work without any further support. So long as your e-mail account is working, your web fax service will run fine.

All faxes arrive as a .pdf attachment to your e-mail account. The .pdf files are given a random numerical file name at our fax servers. These can be renamed when you download the file to your local computer.

Review your Fax control panel. There's not many options but if you ever need to change your receiving e-mail address or password, or update your credit card, you can do it there.

We can configure your account to receive faxes at two separate e-mail accounts.
Just send us an e-mail with the secondary e-mail address.
 - this will NOT be counted as double traffic towards your monthly pages limit.

Error on fax line: "All circuits are busy now"
- this is typically an issue with the local phone exchange, not the fax number.
- it usually resolves itself in a few minutes.

To cancel an account simply log into your control panel, choose the My Account button click on 'Cancel Account' at the bottom of the page.
- your account will be canceled immediately, the monthly billing will stop, and the fax number is released back into the pool of available numbers. There may be one final charge on your credit card depending on the day of the month your bill cycles, but no further charges will appear after the cancellation date. (All leased fax lines are paid monthly in advance.)

To keep our costs low, we strive to resolve any issues through support e-mail communications. However, in an emergency you may call our fax support line direct at (303) 791 7817

Feel free to e-mail support with any questions.

 

The eco - friendly and cost effective e-fax alternative to fax machines, toner, and paper