FAXtopia.com, Inc is a registered corporation based in Denver, Colorado.
We offer internet fax services through our website utilizing a fully automated process. The flat rate charge is $9.95 a month, payable in advance. Higher volume accounts are also available. No set up or cancellation fees are charged.
Accounts can be cancelled anytime with no penalty. However, once a monthly payment is made (for the following month) there are no refunds for the unused days within that billing cycle.
Our fax servers receive incoming faxes, scan and convert them into a .pdf document. (.tiff also available) The document is sent to the e-mail address of your account. As a security measure, we do NOT keep copies of faxes. If you lose a fax we cannot resend it.
The monthly fee is $9.95 with no additional charges. If your fax volumes are excessive we may contact you and suggest a higher monthly fee. Short term over-limit usage is permitted, without additional charges. There are never any additional charges unless you agree to them in advance.
Fax spamming is prohibited. We may cancel your account if we get complaints from any Internet Service Provider or governmental agency. If you are receiving a lot of fax spam the best solution is to change fax numbers. There is no effective Spam filter or 'Do Not Fax' list.
Porting Fax Numbers: We can attempt to port your existing fax number to our servers. The process is a bit cumbersome and can take 2+ weeks, depending on the carrier. There will be a charge of $25- for a ‘successful’ fax number porting to us.
You may port your number away from us at anytime without charge.
Accounts can be cancelled by the user anytime with no penalty. There are no refunds for unused days in a billing cycle.
We offer special programs for corporate fax accounts, based on their particular billing and processing needs.
It is our policy to comply with all appropriate laws and regulations in the industry.
We NEVER share customer data or e-mails with any person, company or entity. We do NOT send marketing e-mails.
We delete all faxes from our servers after sending them as a security measure.