We will manage the transfer (porting) of your existing fax numbers and migrate the accounts and e-mail settings so that no faxes are lost. Once the fax numbers are ported you will no longer be billed by your local phone carrier.
We will fully manage your account, from the initial set up to ongoing maintenance. Many companies prefer a unique set up and we can usually accommodate it. We'll usually offer some 'best practices' suggestions to keep everything running smoothly.
The default billing process is our automated monthly credit card processing. However, we can also set up monthly invoicing. Call us to discuss your specific needs.
Incoming faxes can be delivered to one or two separate e-mail addresses at no additional cost. If you have multiple employees or contractors needing to get the same fax we suggest setting up an e-mail distribution list on your side. i.e.; faxes @ ...
Some common recommendations include setting up targeted e-mail addresses on your side; admin@, sales@, accounting@, etc. This will make it easier to create and manage e-mail distribution lists and to manage employee and job description changes.
Once the accounts are fully set up the only maintenance is usually some occasional e-mail address changes. You can handle these directly through our online portal or simply send us an e-mail detailing the changes needed. We can fully support you.
We deliver all faxes to your e-mail and then delete them from our servers. No one can access your files because they are not stored on any servers. We can also implement HIPAA compliant faxing for the medical service industry.